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Security Policy

Big Fish Games uses 128-bit Secure Sockets Layer (SSL) technology to protect the security of your credit card details as it is transmitted to them. SSL is the so-called gold standard in Internet encryption technology, which is just another way of saying that it is a highly sophisticated technique used to convert data into incomprehensible code as it moves from your computer to the Big Fish Games web servers.

All transmissions of purchasing information including name, e-mail and credit card number and expiration uses industry-standard SSL-encryption to protect data transmissions. If SSL is not present or cannot be accessed within the game the option to purchase the product within the game is not accessible.

Unfortunately, no data transmission over the Internet can be guaranteed to be one hundred percent secure. As a result, while Big Fish Games will strive to protect your personal information, they cannot ensure or warrant the security of any information you transmit to them or from their online products or services, and you do so at your own risk.

Under the Fair Credit Billing Act, your bank or credit card company cannot hold you liable for more than USD50 of unauthorized or fraudulent charges on a credit card. Your liability for unauthorized use of a debit card may be higher, but most debit card issuers voluntarily apply the USD50 limit to their cards, as well. Remember, if unauthorized use of your credit or debit card does occur, you must notify your credit card provider as soon as possible, in accordance with the agreement you have with the credit card company.

To make sure you are accessing Big Fish Games' secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or address line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."

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